Celtic Community Services Limited has been established since 2009 and is privately owned. Our head office is based in Llantrisant and we provide support to all individuals covering the Cardiff and the Vale of Glamorgan areas.
We are a small and friendly team who specialise in supporting adults with substance misuse, substance misuse-related illnesses, mental health and neurodiversity. Our service is available to all individuals throughout their recovery, whether they are dependent, looking to decrease the levels of daily substances (primarily alcohol), harm reduction or to become abstinent. We also provide support to individuals with mental health, dual diagnosis and more recently, we have been supporting individuals with neurodiversity.
We provide comprehensive support to all individuals who are living independently in their own homes, sheltered and/or warden accommodation and hostels. We support individuals to live as independently as possible, whilst encouraging improvements to their home environment, health and well-being.
We cover all aspects of support to include finances and payment of bills, ordering, collecting and administering of medication and domestic services. Our support also includes transport to all medical and hospital appointments, shopping, social trips and places of interest. As a company, we do our utmost for all individuals to live a healthier lifestyle by encouraging them to choose healthier options as well as engaging in our harm reduction programme. All support provided to individuals is person-centred.
Celtic Community Services Limited is registered with CIW All
Management and staff are registered with Social Care Wales.
Management holds the required qualifications.
All staff hold the required qualifications or are working towards them within the required timescale.
"The service provided by Celtic Community Services is fantastic. It's the best care agency we use. They understand the needs of service users and work proactively to reduce incidents."
"I am absolutely thrilled with the care I receive. The carers are very friendly. They embrace my life and I have a very good relationship with them; we get on really well".
"The staff are great, very helpful. They go above and beyond to support my Dad, nothing is too much trouble for them."
"People achieve positive outcomes as a result of the provider's commitment to employ skilled and knowledgeable care staff".
"The service is well led. The Responsible Individual (RI) also manages the service and adopts a hands-on approach, providing effective support to both care staff and the people receiving care."
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